{"id":5991,"date":"2022-10-24T08:02:03","date_gmt":"2022-10-24T08:02:03","guid":{"rendered":"https:\/\/cronos-public-services.be\/?p=5991"},"modified":"2022-10-26T14:59:03","modified_gmt":"2022-10-26T14:59:03","slug":"la-capac-se-met-au-numerique-avec-e-digit","status":"publish","type":"post","link":"https:\/\/cronos-public-services.be\/fr\/la-capac-se-met-au-numerique-avec-e-digit\/","title":{"rendered":"La CAPAC se met au num\u00e9rique avec E-digit"},"content":{"rendered":"<section class=\"l-section wpb_row height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container us_custom_2d3dc229\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><time class=\"w-post-elm post_date us_custom_526bc08e has_text_color entry-date published\" datetime=\"2022-10-24T08:02:03+00:00\" title=\"24 octobre 2022 \u00e0 08:02:03 +00:00\" itemprop=\"datePublished\">il y a 4 ans<\/time><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>La Caisse auxiliaire de paiement des allocations de ch\u00f4mage (CAPAC) re\u00e7oit chaque jour une montagne de paperasse \u00e0 traiter, ce qui lui cause une lourde charge administrative. Le processus manuel est non seulement tr\u00e8s chronophage, mais aussi dangereusement expos\u00e9 \u00e0 l&rsquo;erreur humaine\u00a0; l&rsquo;organisation publique s&rsquo;est donc tourn\u00e9e vers l&rsquo;intelligence artificielle dans le but d&rsquo;optimiser ce processus. Une d\u00e9cision manifestement tr\u00e8s judicieuse, car gr\u00e2ce \u00e0 Cronos Public Services, la Caisse auxiliaire se sert \u00e0 pr\u00e9sent d&rsquo;une application d&rsquo;IA intuitive qui augmente consid\u00e9rablement l&rsquo;efficacit\u00e9 du travail. <\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>La CAPAC est une institution publique de s\u00e9curit\u00e9 sociale charg\u00e9e de verser les allocations de ch\u00f4mage et apparent\u00e9es. Elle s&rsquo;adresse aux personnes sans emploi qui ne sont pas rattach\u00e9es \u00e0 un syndicat\u00a0: elle constitue d&rsquo;abord leurs dossiers de demande d&rsquo;allocations, avant de les envoyer \u00e0 l&rsquo;Office national de l&rsquo;Emploi (ONEM). Le versement effectif a lieu une fois que l&rsquo;ONEM a donn\u00e9 son approbation. Afin de rendre ce processus aussi fluide que possible, la CAPAC est constamment \u00e0 la recherche active de moyens de l&rsquo;innover, de l&rsquo;informatiser et de le num\u00e9riser.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image us_custom_b1392163 align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"800\" height=\"450\" data-src=\"https:\/\/cronos-public-services.be\/wp-content\/uploads\/2022\/10\/HVW-papieren-dossiers.png\" class=\"attachment-large size-large lazyload\" alt=\"HVW - E-digit case Cronos Public Services - Papieren dossiers\" data-srcset=\"https:\/\/cronos-public-services.be\/wp-content\/uploads\/2022\/10\/HVW-papieren-dossiers.png 800w, https:\/\/cronos-public-services.be\/wp-content\/uploads\/2022\/10\/HVW-papieren-dossiers-300x169.png 300w\" data-sizes=\"auto, (max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/450;\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Finie, la montagne de paperasse<\/h4>\n<p>La CAPAC doit actuellement traiter 117\u00a0types de documents papier diff\u00e9rents, dont des cartes de contr\u00f4le et des formulaires C4. Les personnes au ch\u00f4mage qui souhaitent b\u00e9n\u00e9ficier d&rsquo;allocations remplissent un document papier avec leurs donn\u00e9es personnelles, et l&rsquo;envoient ou l&rsquo;apportent en mains propres aux bureaux de la CAPAC. Le personnel de la Caisse auxilliaire compl\u00e8te alors le dossier de demande en num\u00e9risant manuellement ces donn\u00e9es manuscrites. Une t\u00e2che extr\u00eamement chronophage, r\u00e9p\u00e9titive, et pas toujours sans faille. Mais l\u00e9galement, la CAPAC est tenue de fournir les cartes de ch\u00f4mage aussi au format papier, une num\u00e9risation compl\u00e8te du processus n&rsquo;est donc pas une solution.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Une solution innovante bas\u00e9e sur l&rsquo;intelligence artificielle<\/h4>\n<p>La CAPAC s&rsquo;est adress\u00e9e \u00e0 Cronos Public Services pour trouver une solution. Les deux entit\u00e9s ont uni leurs forces pour trouver, \u00e0 l&rsquo;aide de l&rsquo;intelligence artificielle, un moyen innovant de r\u00e9duire la lourde charge de travail du personnel, de gagner de temps et de r\u00e9duire l&rsquo;erreur humaine. Cronos Public Services a donc fait appel \u00e0 Brainjar, un des centres de comp\u00e9tences de Cronos, sp\u00e9cialis\u00e9 dans l&rsquo;association des intelligences humaine et artificielle dans un contexte d&rsquo;entreprise. Leur objectif commun\u00a0: d\u00e9velopper pour la CAPAC une application d&rsquo;IA conviviale, afin d&rsquo;automatiser une partie du travail manuel et soulager le personnel.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"g-cols wpb_row via_grid cols_1-2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image us_custom_ecd5bf71 align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"500\" height=\"500\" data-src=\"https:\/\/cronos-public-services.be\/wp-content\/uploads\/2022\/10\/Capac-logo.png\" class=\"attachment-large size-large lazyload\" alt=\"\" data-srcset=\"https:\/\/cronos-public-services.be\/wp-content\/uploads\/2022\/10\/Capac-logo.png 500w, https:\/\/cronos-public-services.be\/wp-content\/uploads\/2022\/10\/Capac-logo-300x300.png 300w, https:\/\/cronos-public-services.be\/wp-content\/uploads\/2022\/10\/Capac-logo-150x150.png 150w\" data-sizes=\"auto, (max-width: 500px) 100vw, 500px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 500px; --smush-placeholder-aspect-ratio: 500\/500;\" \/><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image us_custom_3f7a51f7 align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"1024\" data-src=\"https:\/\/cronos-public-services.be\/wp-content\/uploads\/2021\/11\/arrow-right.svg\" class=\"attachment-large size-large lazyload\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/1024;\" \/><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>\u00ab\u00a0La jeune \u00e9quipe dynamique de Brainjar a tout de suite cern\u00e9 nos besoins, et a activement cherch\u00e9 la meilleure mani\u00e8re de les satisfaire.\u00a0\u00bb<\/h3>\n<\/div><\/div><div class=\"wpb_text_column us_custom_526bc08e has_text_color\"><div class=\"wpb_wrapper\"><h6>Pieter Sentrie, directeur adjoint \u00e0 la CAPAC<\/h6>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>L&rsquo;IA avec une touche d&rsquo;humanit\u00e9<\/h4>\n<p>Pour mettre une telle application sur pied, l&rsquo;\u00e9quipe de d\u00e9veloppement a collect\u00e9 une grande quantit\u00e9 de donn\u00e9es manuscrites, allant des dates aux num\u00e9ros de registre national. Ces donn\u00e9es lui ont permis de donner forme \u00e0 un mod\u00e8le d&rsquo;IA capable de reconna\u00eetre les donn\u00e9es \u00e0 venir avec une pr\u00e9cision de 99\u00a0%. Un ouvrage loin d&rsquo;\u00eatre une sin\u00e9cure, \u00e9tant donn\u00e9 que chaque manuscrit est parfaitement unique. Une confirmation humaine des donn\u00e9es num\u00e9ris\u00e9es a donc aussi syst\u00e9matiquement lieu. Une automatisation pas tout \u00e0 fait int\u00e9grale, donc, mais tout de m\u00eame une coop\u00e9ration rapide et efficace entre \u00eatre humain et machine.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"w-image us_custom_9e33180e align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"791\" height=\"598\" data-src=\"https:\/\/cronos-public-services.be\/wp-content\/uploads\/2022\/10\/HVW-controlekaart.png\" class=\"attachment-large size-large lazyload\" alt=\"HVW-controlekaart - E-digit Case Cronos Public Services\" data-srcset=\"https:\/\/cronos-public-services.be\/wp-content\/uploads\/2022\/10\/HVW-controlekaart.png 791w, https:\/\/cronos-public-services.be\/wp-content\/uploads\/2022\/10\/HVW-controlekaart-300x227.png 300w\" data-sizes=\"auto, (max-width: 791px) 100vw, 791px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 791px; --smush-placeholder-aspect-ratio: 791\/598;\" \/><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>En plein dans le mille<\/h4>\n<p>Lors de la premi\u00e8re phase, E-digit a uniquement \u00e9t\u00e9 exploit\u00e9 pour lire les cartes de contr\u00f4le. Une extension de la port\u00e9e du projet aux 116\u00a0autres types de documents est actuellement en train d&rsquo;\u00eatre d\u00e9velopp\u00e9e. Au total, plus de 100\u00a0000 documents ont \u00e9t\u00e9 lus depuis par E-digit. Environ 100\u00a0personnes employ\u00e9es \u00e0 la CAPAC faisant quotidiennement un usage actif de l&rsquo;outil, 30\u00a0% du travail est d\u00e9sormais effectu\u00e9 par reconnaissance automatique. Un avenir sans intelligence artificielle est aujourd&rsquo;hui proprement impensable, et avec E-digit, la CAPAC s&rsquo;y conforme sans h\u00e9siter.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>On ne l\u00e9sine pas sur l&rsquo;expertise<\/h4>\n<p>Cette application intuitive prouve non seulement la puissance de l&rsquo;intelligence artificielle, mais aussi l&rsquo;importante contribution de l&rsquo;intelligence humaine. La CAPAC a trouv\u00e9 en Cronos Public Services le partenaire id\u00e9al pour le d\u00e9veloppement d&rsquo;E-digit. L&rsquo;\u00e9quipe cr\u00e9ative et exp\u00e9riment\u00e9e de Brainjar se sp\u00e9cialise en ing\u00e9nierie de traitement automatique des langues, en conception et en formation de mod\u00e8les d&rsquo;intelligence artificielle, et ses membres ont l&rsquo;habitude de d\u00e9velopper des plateformes personnalis\u00e9es pour le traitement intelligent des documents. L&rsquo;association fructueuse d&rsquo;une \u00e9quipe hautement comp\u00e9tente et dynamique et d&rsquo;une institution publique innovante a d\u00e9j\u00e0 projet\u00e9 l&rsquo;expansion de l&rsquo;application au premier point de l&rsquo;ordre du jour.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"g-cols wpb_row via_grid cols_1-2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image us_custom_ecd5bf71 align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"500\" height=\"500\" data-src=\"https:\/\/cronos-public-services.be\/wp-content\/uploads\/2022\/10\/Capac-logo.png\" class=\"attachment-large size-large lazyload\" alt=\"\" data-srcset=\"https:\/\/cronos-public-services.be\/wp-content\/uploads\/2022\/10\/Capac-logo.png 500w, https:\/\/cronos-public-services.be\/wp-content\/uploads\/2022\/10\/Capac-logo-300x300.png 300w, https:\/\/cronos-public-services.be\/wp-content\/uploads\/2022\/10\/Capac-logo-150x150.png 150w\" data-sizes=\"auto, (max-width: 500px) 100vw, 500px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 500px; --smush-placeholder-aspect-ratio: 500\/500;\" \/><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image us_custom_3f7a51f7 align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"1024\" data-src=\"https:\/\/cronos-public-services.be\/wp-content\/uploads\/2021\/11\/arrow-right.svg\" class=\"attachment-large size-large lazyload\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/1024;\" \/><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>\u00ab\u00a0Le projet s&rsquo;est d\u00e9roul\u00e9 de fa\u00e7on pr\u00e9cise et transparente, nous pouvons clairement parler d&rsquo;une collaboration aussi fluide qu&rsquo;instructive.\u00a0\u00bb<\/h3>\n<\/div><\/div><div class=\"wpb_text_column us_custom_526bc08e has_text_color\"><div class=\"wpb_wrapper\"><h6>Pieter Sentrie, directeur adjoint \u00e0 la CAPAC<\/h6>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"ult-spacer spacer-6ae01b3be55d5\" data-id=\"6ae01b3be55d5\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Le num\u00e9rique \u00e0 la vitesse sup\u00e9rieure<\/h4>\n<p>Vous aussi souhaitez passer \u00e0 la vitesse sup\u00e9rieure sur le plan du num\u00e9rique\u00a0? Ou vous pensez que votre \u00e9quipe pourrait b\u00e9n\u00e9ficier de l&rsquo;intelligence artificielle\u00a0? Cronos Public Services vous accompagne, vous et votre personnel, dans votre transition vers les services num\u00e9riques de demain. N&rsquo;h\u00e9sitez pas \u00e0 nous contacter pour discuter de vos souhaits et de vos besoins.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row us_custom_2e9da019 via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column us_custom_bba913d0 has_text_color\"><div class=\"wpb_wrapper\"><h6 style=\"text-align: center;\">Cette d\u00e9marche suscite votre int\u00e9r\u00eat\u00a0?<\/h6>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center;\">Vous souhaitez plus d&rsquo;informations sur ce projet\u00a0?<\/h2>\n<\/div><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_1\" title=\"Contact\" href=\"https:\/\/demo.sidekick.be\/cronos-public-services\/contact\/\"><span class=\"w-btn-label\">Contactez-nous sans engagement<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>La Caisse auxiliaire de paiement des allocations de ch\u00f4mage (CAPAC) re\u00e7oit chaque jour une montagne de paperasse \u00e0 traiter, ce qui lui cause une lourde charge administrative. l&rsquo;organisation publique s&rsquo;est donc tourn\u00e9e vers l&rsquo;intelligence artificielle dans le but d&rsquo;optimiser ce processus. <\/p>\n","protected":false},"author":6,"featured_media":5935,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[47],"tags":[137,68],"class_list":["post-5991","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovation","tag-ai-fr","tag-intelligence-artificielle"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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